Kaye Customer Portal
Our portal is designed to provide you with easy access to a variety of resources and downloads for Kaye products.
Getting Started: To fully access all available downloads, please take a moment to register on our portal. Registration is quick and ensures that you receive the most up-to-date information and resources specific to your needs.
Accessing IQ/OQ Documentation and Reference Binder Updates: For those of you who have purchased Kaye products and received an IQ/OQ (Installation Qualification and Operational Qualification) binder, there are special folders on the portal dedicated to IQ/OQ documentation and Reference Binder Updates. To access these folders, you will need the serial number and password provided with your purchased binder.
Steps to Access IQ/OQ Folder:
- Register and log in to the Kaye User Portal.
- Navigate to the product and the associated "IQ/OQ" or “Reference Binder” folder under the downloads section.
- Enter the serial number and password provided with your IQ/OQ binder to unlock and download the required documents.
Thank you for choosing Kaye for your calibration and validation needs. Should you have any questions or require assistance, our support team is always here to help.
Stay up to date with the latest software, firmware and documentation versions. Authorized copies are available only through the Kaye website or an authorized Kaye service center.
Sign up for KayeAlert to get notice of latest Upgrades
Software
Kaye is committed to developing the best thermal validation and environmental monitoring systems available. We continue to improve existing products and develop new solutions.
Firmware
Kaye is committed to maintaining a highly trained service organization and using only fully tested components for updates. When you use Kaye service, you receive full manufacturer support. Service and upgrades performed by non-authorized parties will void all warranties provided by Kaye.
If you need assistance with upgrades or have other questions about your Kaye products, please contact your local customer service center.
Documentation
Download the latest manuals, validation protocols, and reference documentation. Please have your serial number and password provided with the binder you purchased ready to verify access.
To download upgrades, simply select the desired title below. You can then download the files, unzip them to your desktop, and follow the installation instructions that appear below.