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Terms & Conditions
Terms for use are as specifically listed for your Customer “Sold To “ Address. If Country specific terms are not listed our Standard U.S. & International Terms apply.
Warranty and disclaimer:
The information mentioned on web and in documents are based on our current tests, knowledge and experience. Because of the effect of possible influences in an application of the product, they do not exempt the user from their own tests, checks and trials. A guarantee of certain properties or a guarantee for the proper suitability of the product for a specific, especially permanent application can not be derived from our data. Liability is therefore excluded to that extent permitted by law. Any proprietary rights of third parties as well as existing laws and regulations must be observed by the recipient of the product on his own responsibility.




Quality
Our commitment to quality is validated by our ISO 9001:2008 certification, which demands establishment of a quality management system for our business practices. This certification demonstrates that our quality management system is:
- Documented
- Supported and maintained
- Executed with continuous improvements
The 9001:2008 standard emphasizes customer satisfaction as a required measurement for both our services and products to make sure we continually meet and fulfill customer needs.
Audits are conducted annually by quality management and externally by certified third party agencies to ensure compliance. These audits include documentation and corrective action but also encompass customer and internal communications.
America
Sites | Quality Management Certificate | Laboratory Accreditations |
---|---|---|
St. Marys, PA, USA | ||
Tijuana, Mexico |
Europe
Sites | Quality Management Certificate | Laboratory Accreditations |
---|---|---|
Pforzheim, Germany |
Asia
Sites | Quality Management Certificate | Laboratory Accreditations |
---|---|---|
Changzhou, China | ||
Hyderabad, India |