Isn't it familiar? Despite all precautions and a detailed validation plan, it can happen that at the beginning of the validation you realize that one or more measuring systems are outside the calibration interval or are defective. This is annoying as it usually means a delay in qualification and a delay in the planned equipment validation - with all the associated costs. An effective method to avoid such unwanted changes in planning is to secure all Kaye validation and monitoring systems through a fixed and individually tailored maintenance plan. But how can Kaye as a manufacturer assist?
In order to achieve the best possible performance from all Kaye validation and monitoring systems, comprehensive and professional maintenance is critical. Our tailored maintenance contracts are adapted to the special needs and requirements of each user.
Our worldwide, ISO-17025 certified calibration laboratories enable us to carry out standard-compliant calibrations on site. This eliminates the need for costly and time-consuming transportation. Calibration and maintenance work performed by us as the manufacturer ensure that all services comply with valid and recognized standards.
Our global Kaye Service Centers of Excellence and our certified service partners are audited regularly and are always at the cutting edge of technology. Increase the availability of all Kaye system components through a guaranteed and certified maintenance. With short lead times, the availability of all Kaye validation systems is ensured. In addition to calibration and adjustment, we can carry out additional maintenance work that can only be adequately performed by a qualified manufacturer.
Your benefits
- Recognized calibration procedures, secured by various accreditation organizations such as
NVLAP / DAkkS according to ISO / IEC 17025 - Customized plan offering annual or semi-annual calibrations with on-site service or directly
in an accredited service laboratory - Calibration and maintenance by trained technical personnel, trained on the respective product
- Direct availability of all product components in case of necessary repair
- Calculable costs through price fixing on multi-year service agreements
- Price advantage for potentially necessary replacement components or software or hardware upgrades
- Simplified RMA process and delivery prioritization
Conclusion
Kaye offers comprehensive and conforming maintenance and calibration of validation and monitoring systems. Through global, ISO-17025 certified calibration laboratories, we minimize maintenance time and costs through on-site services. With trained technical personnel and customized maintenance contracts, we ensure high availability and efficiency of your Kaye systems. Additional benefits offered include price advantages for upgrades and repairs as well as a simplified RMA process. With Kaye as your maintenance partner, you can ensure smooth operation of your Kaye validation and monitoring systems and focus on what really counts: your work.
To explore our service agreements in detail, please visit the following page: Kaye Service Agreements
To enquire about a product or service, you can reach out to us online and one of our representatives will be happy to assist you! To contact us, please visit us here: https://www.kayeinstruments.com/en/contact
To request a demo of any of our products, please visit our demo request website here: https://www.kayeinstruments.com/en/demo
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